Privacy Policy

1. Information We Collect

Shri Guru Kirpa Healthcare at Home collects only necessary personal information provided voluntarily through our online enquiry forms, direct telephone conversations, or WhatsApp chats. This typically includes:

• Your full name and contact telephone number.
• Your city and general locality or sector in Delhi NCR.
• The general type of home care requested (e.g. Elderly Care, Patient Care, Baby Care, Attendant, Nurse).
• Preferred shift requirements (e.g. 12-hour day/night or 24-hour live-in).

2. How We Use Your Information

The information collected is used solely to respond to your inquiry, verify caregiver availability in your Delhi NCR locality, and coordinate care arrangements. We do not sell, rent, lease, or publicly disclose your contact details to third-party marketing companies.

3. Medical Records and Doctor Guidance

We do not solicit detailed medical history via ordinary web forms. Any medical instructions or doctor's protocols are communicated privately and securely between the family and our care coordinator solely for the purpose of matching appropriate caregiver competence.

4. Data Protection & Security

We implement standard physical and electronic security safeguards to protect information against unauthorised access, alteration, or disclosure. Contact requests are processed directly by our dedicated Delhi NCR care team.

5. Contacting Us Regarding Privacy

If you have questions about our privacy practices or wish to update your enquiry details, please contact us at +91 75004 15868 or message us via WhatsApp.